FAQ

Customizing Tables

For help on selecting the best table height for you and your practice, please read this article which describes how to measure for the proper height of your table.

If you are still unsure or have any other questions, feel free to email Dr. Dennis at sales@sunchirotable.com or call him at 863-202-0330 and he will be happy to help you find the perfect height based on your personal needs and practice style.

We offer a discount on replacement legs for up to 30 days after table delivery if you prefer a different height. Our tables are available in any height from 18” to 26”.

For 30 days from date of table delivery you may purchase a new set of legs at a discounted price of $100 for one set oak legs, or $50 for one set pine legs. These prices reflect a 50% savings off our normal prices of $200/oak legs or $100/pine legs.

To order replacement legs please email admin@sunchirotable.com and we will be happy to help you.

Yes, we do! In addition to our standard colors, we are happy to work with you to find a custom vinyl color for your table. Custom colors must be specially ordered and therefore may take longer to ship and will have an extra charge, typically $100 per table. Please contact us at sales@sunchirotable.com or call 863-202-0330 for custom color requests.

Yes, we are happy to help create a table specifically for your needs! We can create tables with many different drop options and configurations that are not available on our website. We can do custom heights, vinyl colors, drop configurations, and more. Please email sales@sunchirotable.com or call 863-202-0330 to discuss your needs directly with Dr. Dennis.

Purchasing & Financing

Yes, we do have several options to finance a table from us, including in-house financing. Please read this article for the different options available.

We offer a 10 day, no-questions asked return policy for all the standard tables we offer. Please note that this policy does NOT include tables with custom colors or other customized options*. If not satisfied with your table for any reason you may return it at your expense for a complete refund excluding original shipping paid. You must contact us within 10 days of arrival to let us know that you will be returning the table. This allows you 10 full days to decide if you are happy with your purchase. Returns will not be accepted if you fail to contact us within 10 days of the table's delivery. Tables must be returned in "new" condition. Tables not returned in "new" condition will have their refund decreased by the stated cost of noted damage.

*Tables with a custom color or other custom options may not be returned for any reason.

Table orders may be canceled within 48 business hours of placement without penalty, excluding Practice Specials. Practice Specials may be canceled within 24 hours of placement without penalty. If orders are canceled after the stated period, then a penalty of 40% will be assessed. Refunds are issued within 10 business days of cancellation by check sent via tracked mail. 

  • All Standard Line Tables carry a one-year warranty on materials and workmanship (upholstery is warranted for workmanship only). 
  • Prestige Line and Contemporary Tables carry a two-year warranty on materials and workmanship (upholstery is warranted for workmanship only).
  • Elevation columns installed on Contemporary tables are warranted for one year by the manufacturer of the provided columns. 
  • As a courtesy service we will ship replacement parts for tables still under warranty to you at no expense, however you will be responsible for the installation of the provided parts. The exception to this service is tables which have been shipped outside the Continental US. In such situations, the customer will be responsible to cover applicable shipping costs less an equivalent Domestic shipping allowance. 
  • At Sun Chiropractic Tables, LLC sole discretion “hard parts” (defined as those mechanical table parts subject to wear and breakage) may be provided to the original customer at no charge except for the cost of shipping, at any time both before and after the termination of the warranty periods stated above.

Shipping & International

Yes, we ship internationally all the time! For more information, please see this article.

International orders will need to be placed directly via email or phone. Please email sales@sunchirotable.com or call Dr. Dennis at 863-202-0330 and we will be happy to help you place your order, or answer any questions may have.

Shipping costs will depend on the individual table, as well as what shipping methods you choose. To see the most up-to-date shipping costs, see the "Shipping Information" tab on each table's product page.

Our wooden tables are broken down and shipped in two boxes, which we have found to be the most secure and inexpensive way to ship our tables safely. No worries though, they are very easy and quick to reassemble. If you desire the table to come fully assembled, we do offer a freight option. Be sure to contact us directly and we would be more than happy to make that happen!

Contemporary tables are all shipped fully assembled by LTL motor freight. Our standard service level is lift gate. This means that the driver will unload the table and leave it at your door. Please contact us if you have any questions about pricing or any other details.

UPS Ground is our primary method for shipping tables and accessories within the 48 contiguous states. International table orders normally ship via DB Schenker air freight. Contemporary tables travel via the best LTL rate obtained from our Logistics supplier.

Typically our tables have a 6-8 week lead time, meaning that you will receive the table 6-8 weeks after purchase. If you need a guaranteed delivery date or a table sooner than 6-8 weeks, please email us at sales@sunchirotable.com or call 863-202-0330 and discuss your needs directly with Dr. Dennis.

Our tables are packed for shipment extremely well but sometimes the unexpected still happens, especially during busy shipping seasons such as Christmas time. If your table was damaged in shipping, please contact us immediately at admin@ sunchirotable.com and we will do our best to rectify the situation by providing replacement parts or cushions if needed.

Yes! We often have doctors come to pick up their tables from our Florida facility. This gives you the option of picking the table up boxed, or still fully assembled. If you would like to come pick up your table instead of having it shipped to you, please contact us at sales@sunchirotable.com or call 863-202-0330.

Table Care

For general disinfecting during patient use, we suggest using a 2% common household bleach-to-water solution. Naugahyde is supportive of this cleaning and it meets the requirements of most States for disinfection.

According to the manufacturer's website, they suggest that if it is very soiled or there are body fluids, to clean it with a 10% household bleach to water solution. This was also their recommendation for disinfecting during COVID-19.

For removing dirt and grime, you can use diluted dish soap and water, and that works very well for actual cleaning.

No matter the cleaning solution you choose to use, it is important to wipe the table down with a cloth dipped in plain water afterward to remove any cleaner residue. This will preserve the protective top layer of the vinyl to avoid staining or wearing out. It is also important not to use any product that contains oil of any type. That will break down the vinyl (solvent) and make it get gummy and crack.

Please see our table documentation page for a downloadable care guide, as well as a care guide specifically for tables made from Adobe White Vinyl, which requires more care than other colors.

We understand that your tables will be under high use and see dozens of patients daily. Taking good daily care of your table will help keep the vinyl in good condition for many years, but eventually, tears or cracking may happen. If that's the case, there are two ways you can proceed:

1: If the tear is small, it can be temporarily (or permanently) patched using vinyl furniture repair tape, which can be
purchased in many colors. This is a vinyl tape that is textured similar to the texture of leather or naugahyde that works well to stop small tears from becoming larger. You can find it online on stores such as Amazon. This is one that customers have used before with success.

2. For larger tears or damage, you can purchase replacement cushions which can easily be installed on most tables without much hassle. Depending on the cushion, replacements can cost between $25 to $105, plus shipping. To purchase replacement cushions, email us at admin@ sunchirotable.com. Please include as much information as possible including the type of table, the color, and pictures of the damaged cushions that need to be replaced and we will do our best to assist you.

Yes, we offer replacement legs for purchase. A set of oak legs costs $200 and a set of pine will cost $100, and are available in any height from 18” to 26”.

New legs can be purchased no matter how long ago you originally purchased your table. This is often done by clinics that have new doctors in practice and now need the table height corrected.

If you have ordered the table recently, we offer a discount on replacement legs for up to 30 days after table delivery if you prefer a different height. For 30 days from date of table delivery, you may purchase a new set of legs at a discounted price of $100 for one set oak legs, or $50 for one set pine legs. These prices reflect a 50% savings off our normal prices.

To order replacement legs please email admin@sunchirotable.com and we will be happy to help you.

Our tables are designed to be used for years with no malfunctions, but time and high usage may eventually cause the dropping mechanisms to wear down. If this happens, simply email us at admin@sunchirotable.com with a description of the table's malfunction, images/videos of the broken part, and the serial number of your table (which can usually be found on the inside of the table frame). For tables still under warranty, we will ship you replacement parts for free. If the table is out of warranty, we will still provide the needed parts for free but will ask you to cover the shipping charge, which is typically about $15.